Cancellations

  1. You may cancel your participation for a course/workshop 7 days prior to the commencement of the course/workshop to be entitled for a full refund.
  2. If you cancel your participation within  7 days of commencement of the course/workshop, the entire fee for the said course/workshop will be forfeited. This is done to prevent our teachers from running courses/workshops without the required minimum number of students.
  3. You may cancel your order for dispatch of a particular product, before the shipment has been initiated. In case if the shipment has been initiated, you will be liable towards packaging and shipment charges.

Refunds

  1. We will provide full refunds in case a product reaches to you either damaged or not as per the description of the product as mentioned on the website. You are advised to check the condition of the product on receipt and in case of any damages, inform the delivery personnel immediately.
  2. Since the nature of the products sold on the site are of “Custom make” or “Make to Order” or are not mass produced, but made by local artisans and small mom and pop shops, we will not be able to accept any returns in any other case.